Thursday, March 27, 2008

Service Customer Comment

Reference : Service
Comments : I just had service done on my Accord (my second experience with Honda Cars of Rock Hill). I wanted to take a moment to say that you have an exceptional service department.

I chose to work with Tim Chandler again as he has consistently provided service that's above and beyond any other automobile service organization I've dealt with. He is always professional and friendly. He has provided updates and always follows up promptly.

I noticed little things like fluids being topped off. I would say that you have very competent technicians as I've had problems diagnosed accurately and subsequent repairs done that are well above what I've experienced before.

These add significantly to lifetime customer value and certainly would lead a service customer to the sales department with your dealership. Thank you.