DealerRater Recognizes Honda Cars of Rock Hill with a
Consumer
Satisfaction Award
The dealership is among the top auto dealers that demonstrate excellent
customer service, as rated by online consumer reviews
Honda
Cars of Rock Hill
has been awarded a 2016 DealerRater Consumer Satisfaction Award, an
annual recognition given to auto dealerships that deliver outstanding customer
service as rated by online consumer reviews. DealerRater, the car dealer review
site for consumers, created the Consumer Satisfaction Award program to let
online car shoppers instantly spot dealers that provide high-quality customer
service.
Consumer Satisfaction Awards are
given to the top 10 percent of U.S. new-car
dealers based on their PowerScore™, as well as all U.S. used-car and Canadian (new
and used) car dealerships that receive at least 25 annual reviews and maintain
an average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined
using a Bayesian algorithm that factors the dealership’s average DealerRater
consumer rating and the total number of reviews written about the dealership
during the 2015 calendar year.
By receiving a Consumer Satisfaction Award, Honda
Cars of Rock Hill is among the contenders for DealerRater’s 2016 Dealer of the
Year Award, which recognizes the top performing dealers across the U.S. and
Canada.
“We’d like to congratulate Honda Cars of Rock Hill and all of our Consumer Satisfaction
Award winners,” said DealerRater CEO Gary Tucker. “DealerRater is where car
shoppers learn from their peers which dealers provide stellar customer service
and a remarkable in-showroom experience. These reviews even allow consumers to
learn if there are specific employees who are going above and beyond to ensure
their satisfaction with the shopping or purchase process, so they can find
someone they want to give future business to. Now they can quickly identify that
Honda Cars of Rock Hill is one of the best in the Charlotte
market.”
Honda Cars of Rock Hill has achieved consistently high marks
on the DealerRater website, placing it among the top dealerships nationwide. Online
shoppers visiting Honda Cars
of Rock Hill’s dealer
page will find a “2016 Consumer Satisfaction Award winner” badge on their
profile to instantly recognize it as a high quality dealership.
DealerRater features more than two million
dealer reviews, which are read by more than 14 million car shoppers every year.
“Thousands of dealers across the U.S. and Canada compete every year to win our
coveted Dealer of the Year award,” says Tucker. “The Consumer Satisfaction
Award is one way for online shoppers to instantly recognize quality customer
service regardless of brand or region.”
About DealerRater
Founded
in 2002, DealerRater is the world’s leading car dealer review website with more
than two million service and sales reviews across 41,000 U.S. and Canadian
dealerships, including a national network of more than 5,600 Certified Dealers. More than 14 million
consumers read DealerRater content across the Web each month. By offering a product suite that
allows qualified dealerships to manage reputation and achieve higher SEO
rankings, DealerRater supports new lead generation by growing online presence.
DealerRater
has received the Dealer Marketing
Magazine Technology Leadership Award and the “Top Rated” Reputation
Management Award for three consecutive years at the DrivingSales Dealer Satisfaction Awards. A
recent equity investment from Great Hill Partners, a Boston-based private
equity firm, has allowed DealerRater to continue with a global expansion,
accelerate product innovation and evaluate strategic acquisition opportunities.
For more information, visit www.DealerRater.com or call
800-266-9455.
