Showing posts with label Honda Dealer SC. Show all posts
Showing posts with label Honda Dealer SC. Show all posts

Friday, January 13, 2012

Monday, June 23, 2008

June Customer Comments..........

CUSTOMER STATED THE SALESPERSON BUDDY WAS GOOD BECAUSE HE FOLLOWED THROUGH THROUGHOUT THE PURCHASE AND THAT THE FINANCE PERSON WAYNE MICHALAK WAS GREAT AND EXCELLENT BECAUSE HE WAS VERY INFORMATIVE THROUGHOUT THE PURCHASE. SHE SAID SHE WAS THANKFUL THAT THEY WERE PREPARED AHEAD OF TIME WITH THE PAPERWORK GOT DONE QUICKLY.


CUSTOMER STATED HE IS ACTUALLY THINKING ABOUT ANOTHER PURCHASE AND HAS RECOMMENDED OTHERS.

HE SAID THE SALESPERSON HASKELL WAS GOOD.

Outstanding Service. Great Folks! Very Comfortable With Getting Service/repairs Done Here. Thanks To All For The Personal Attention And Great Service.

CUSTOMER STATED FREDDIE, IN FINANCE, WAS WONDERFUL.

THE PEOPLE ARE ALWAYS BENDING OVER BACKWARD TO MAKE EVERYTHING PERFECT. THEY ARE EXTREMELY HELPFUL. THEY ANSWER MY QUESTIONS. I FEEL LIKE I CAN TRUST THEM.

CUSTOMER STATED THE FINANCE MANAGER, MARK, WAS EFFICIENT AND EASY TO WORK WITH.

IT WAS GOOD CUSTOMER SERVICE. THEY DID IT IN A TIMELY MANNER. I HAVE NEVER HAD ANY PROBLEMS AFTER LEAVING THE DEALERSHIP.

IT WAS DONE BEFORE I EXPECTED IT TO BE DONE. IT WAS DONE THE WAY I WANTED IT TO BE.

IT HAS ALWAYS BEEN GOOD SERVICE EVERY TIME I HAVE BEEN THERE. THE PEOPLE TREATED ME NICELY.

THEY ARE ALWAYS VERY NICE WHEN I CALL. THEY CAN USUALLY GET ME IN THE NEXT DAY. I CAN LEAVE MY CAR THERE WHEN THEY OPEN AND THEY LOCK THE KEYS IN THE CAR SO THAT I CAN PICK IT UP AFTER HOURS. THEY ARE VERY ACCOMMODATING.

IT WAS EXCELLENT. I WENT IN TO GET WHAT I WANTED DONE. THEY GOT IT DONE THE WAY IT SHOULD HAVE BEEN DONE.

THEY DO AN EXCELLENT JOB FROM MAKING THE APPOINTMENTS TO THE REPAIRS. THEY ARE REALLY GOOD.

CUSTOMER STATED THE SALESPERSON, WAS EXCELLENT. REGARDING OTHER DLR STAFF, HE SAID TIM CHANDLER, HE GOES ABOVE AND BEYOND IN THE SERVICE DEPT. TIM, WAS THE REASON HE WENT BACK TO DEALERSHIP TO PURCHASE THIS VEHICLE.

CUSTOMER STATED THE SALESPERSON, JIM SCOTT, WAS VERY ACCOMMODATING AND KNOWLEDGEABLE.

CUSTOMER STATED IT WAS HIS FOURTH PURCHASE FROM THE SALESPERSON PETE MCCLEAVE AND HE WAS VERY PLEASED.

THEY MAKE YOU FEEL LIKE YOU ARE THE MOST IMPORTANT PERSON EVEN IF THERE ARE 10 PEOPLE THERE.

THE SERVICE WAS FRIENDLY AND QUICK. THEY ARE ALWAYS NICE.


THEY WERE VERY HELPFUL, COURTEOUS, AND SPEEDY.

CUSTOMER STATED THE FINANCE MGR WAS VERY GOOD, THOROUGH AND KNOWLEDGEABLE.

CUSTOMER STATED THE SALESPERSON, MICHAEL LANIER, WAS REAL NICE AND A GOOD PERSON AND WAS VERY HELPFUL. SHE SAID THE FINANCE MANAGER WAS REAL NICE AND VERY PATIENT.

CUSTOMER STATED HER FINANCE MANAGER MARK WAS GOOD AND HELPFUL.

THE FINANCE MANAGER WAS REALLY OUTSTANDING BY EXPLAINING EVERY THING THROUGHOUT THE TRANSACTION. HE SAID THE SALESPERSON MR. CARR CALLED TWICE TO CHECK UP ON THE PURCHASE.

CUSTOMER STATED THE SALESPERSON BEN WAS GREAT.

EVERY SERVICE I HAVE HAD DONE ON THAT CAR HAS BEEN DONE AT ROCK HILL HONDA. THEY TAKE EXCELLENT CARE OF THE CAR. I AM TREATED WITH RESPECT. THEY TREAT ME LIKE I KNOW ABOUT MY CAR AND DO NOT GIVE ME SOMETHING I DO NOT NEED. THEY ARE PROFESSIONAL AND GREAT TO WORK WITH.

THEY WERE GREAT IN EVERY WAY.

THEY DO AN EXCELLENT JOB FROM MAKING THE APPOINTMENTS TO THE REPAIRS. THEY ARE REALLY GOOD.

THEY MAKE YOU FEEL LIKE YOU ARE THE MOST IMPORTANT PERSON EVEN IF THERE ARE 10 PEOPLE THERE.

CUSTOMER STATED THE SALESPERSON PAUL WAS EXCELLENT AND VERY NICE. REGARDING OTHER DLR STAFF, SHE SAID THE FINANCE MGR FRED WAS VERY NICE AND EXCELLENT.

HE SAID SALES MGR SAM WAS GREAT.

THEY ALWAYS DO A GOOD JOB AND ARE VERY GOOD TO DEAL WITH. I ALWAYS DEAL WITH THE SAME PEOPLE. THEY ARE NUMBER ONE.

THEY WENT ABOVE AND BEYOND TO ACCOMMODATE US. THE TRANSMISSION WENT BAD AND OUR WARRANTY EXPIRED EIGHT DAYS PRIOR TO THAT. THEY HONORED THE WARRANTY AND TOOK CARE OF ALL THE DETAILS, THOUGH. THEY EXCEEDED OUR EXPECTATIONS. THAT IS AN UNDERSTATEMENT.

SHE SAID THE SALESPERSON WAS HELPFUL AND SHE APPRECIATED THE KNOWLEDGE AND PROFESSIONAL MANNER THAT HE USED TO HELP HER. SHE SAID THE STAFF SHE MET WERE ALL FRIENDLY. SHE SAID THE PROCESS WAS DONE IN A PROFESSIONAL MANNER AND SHE WAS PLEASED.

CUSTOMER STATED THE BUSINESS MANAGER WAS EXCELLENT.

CUSTOMER STATED EVERYONE AT THE DLR STAFF WAS FRIENDLY. SHE SAID THE FINANCE MGR WAS GOOD AND FRIENDLY. HE EXPLAINED EVERYTHING SO SHE COULD UNDERSTAND IT.

IT WAS A FIVE BECAUSE OF THE CALIBER OF THE PEOPLE.

THEY WERE PERSONABLE, EFFICIENT AND FRIENDLY.

THEY ARE GOOD PEOPLE, TREAT ME WELL, AND GET ME IN AND OUT.

THE LIGHT CAME ON WHEN I CALLED. I TOOK IT RIGHT THERE. THEY GAVE ME AMAZING SERVICE.

Monday, May 19, 2008

Accord Wins Coupe Comparison

The editors at Motor Trend (April 2008 issue) conducted a comparison of three popular 2008 V-6 front-wheel drive coupes: Honda Accord EX-L, Mitsubishi Eclipse GT, and Nissan Altima 3.5 SE. First place went to the Accord Coupe EX-L.

Here's what Motor Trend's editors had to say about each of the vehicles tested: (For the complete story, go to MotorTrend.com.)

Third Place: Mitsubishi Eclipse GT
Pros:
Shortest braking distance 60-0 mph (118 feet).
Second fastest 0-60 mph (Tied – 5.8 seconds).
Second best lateral acceleration (Tied – 0.87 g).
Second fastest Motor Trend figure eight (26.9 seconds @ 0.65 g).
Most torque (260 lb-ft).
Most cargo volume (15.7 cubic feet).
Most aggressive look.
Cons:
Slowest passing, 45-65 mph (2.8 seconds).
Slowest quarter mile (Tied – 14.3 seconds @ 100.6 mph).
Least horsepower (263).
Heaviest (3,547 pounds).
Worst observed fuel economy (16.3 mpg).
Highest CO2 emissions (1.00 lb/mile).
Recommended fuel (premium).
Highest as-tested price ($29,175).
"Crude in this company and showing its age."
"Unexpected [steering] wheel movements…upset the chassis badly."
"If Mitsubishi could find a way to trade torque steer for steering feel, this could be a real winner."
"The Eclipse is almost completely, well, eclipsed by the Altima and Accord at the track."

Second Place: Nissan Altima Coupe 3.5 SE
Pros:
Second most torque (258 lb-ft).
Second fastest 0-60 mph (Tied – 5.8 seconds).
Second shortest braking distance 60-0 mph (Tied – 127 feet).
Second best lateral acceleration (Tied – 0.87 g).
Second best observed fuel economy (17.1 mpg).
Most horsepower (270).
Lightest (3,253 pounds).
"Great lines, excellent steering, and robust engine."
"Balanced attack of power and handling."
"Probably the best steering of the group, though it's a bit light."
Cons:
Slowest Motor Trend figure eight (27.2 seconds @ 0.64 g).
Slowest quarter mile (Tied – 14.3 seconds @ 101.7 mph).
Least cargo volume (7.4 cubic feet).
Recommended fuel (premium).
Standard all-season tires are smaller and narrower than the competition's and lack grip.

First Place: Honda Accord Coupe EX-L
Pros:
Fastest 0-60 mph (5.7 seconds).
Fastest passing, 45-65 mph (2.5 seconds).
Fastest quarter mile (14.0 seconds @ 102.5 mph).
Best lateral acceleration (0.88 g).
Fastest Motor Trend figure eight (26.7 seconds @ 0.67 g).
Best observed fuel economy (17.3 mpg).
Second shortest braking distance 60-0 mph (Tied – 127 feet).
Second most horsepower (268).
Second largest cargo volume (11.9 cubic feet).
Second lowest CO2 emissions (0.98 lb/mile).
Recommended fuel (regular).
Lowest as-tested price ($28,945).
"All this extra length [8.4 inches longer than Altima; 11.2 inches longer than Eclipse] contributes to a much more open and airy interior…rear seat room is impressive in this five-seater."
"The Honda's materials and fit and finish are luxurious in comparison with the others."
Reviewer note: "The Accord's V-6 is just phenomenal."
"The engine's quick reactions and auditory assault let you know when you are driving it hard."
Cons:
Least torque (248).
"Button-crazy dash."

Summary
"Slick body, screaming engine, taut chassis, and room for five. This [Accord Coupe] is what a real sport coupe looks like these days."

Friday, April 25, 2008

More April Sales & Service Customer Comments....

FOR THE SALESPERSON CUSTOMER STATED DAVID WAS EXCELLENT.

CUSTOMER STATED THE SALESPERSON BUDDY WILLIAMS WAS GREAT.

CUSTOMER STATED SALESPERSON JASON WAS EXCELLENT AND GOT HER A GREAT DEAL. SHE SAID THE FINANCE PERSON WAYNE WAS VERY THOROUGH AND DID A GREAT JOB.

THEY TOOK CARE OF IT AND DID WHAT I ASKED. THEY DID THE 90,000 MILE SERVICE ON IT. THEY CAME AND GOT ME AND TOOK ME HOME. WHEN THE CAR WAS FINISHED, THEY CAME AND GOT ME.

IT WAS BECAUSE OF THEIR WORK THERE. IT SEEMED THAT THEY WOULD NOT ONLY SELL ME A CAR, BUT THEY MADE SURE THAT I HAD NO PROBLEMS. WHEN I KNEW THAT I HAD THAT KIND OF SERVICE, I WOULD GO BACK AND BUY ANOTHER ONE. IT WAS UP TO ME TO BUY A CAR. THEY DID NOT PRESSURE ME INTO BUYING ONE, BUT ONLY MADE SURE THAT I GOT WHAT I ASKED FOR.

THEY WERE VERY QUICK AND COURTEOUS.

I Adore My Fit And Cannot Begin To Express The High Standard Of Customer Service That Was Exhibited By Every Honda Associate I Had Contact With During My Recent Service Visit. Kudos To All.

There Isn’t One Part Of The Visit From The Initial Sale To Servicing That Isn’t Pleasant And Hassle Free.

CUSTOMER STATED THE SALESPERSON MADE SURE EVERYTHING THEY NEEDED WAS THERE AND MADE THE TRANSACTION VERY EASY.

CUSTOMER STATED HIS SALESPERSON PETE WAS VERY GOOD. HE SAID THE FINANCE MANAGER WAS VERY GOOD.

HE SAID GARY THORNBURG AND FINANCE WAS VERY HELPFUL.

CUSTOMER STATED ALL THE STAFF WERE PROFESSIONAL AND POLITE. SHE SAID SHE WILL REFER OTHERS TO THE DLR.

Everyone Was Very courteous And The Service Was Done In A Timely Manner. Also, the Staff Was Very Friendly To My Daughter Who Came Along With me.

THEY MET AND EXCEEDED ALL MY EXPECTATIONS.

THEY WERE POLITE, CLEAN, FAST AND FRIENDLY.

THEY WERE VERY NICE AND COURTEOUS. THEY PICKED ME UP AND DROPPED ME OFF. THEY CALLED IF THERE WAS SOMETHING EXTRA TO DO.

My wife and I recently purchased a Honda Accord from Honda Cars of Rock Hill. The salesman (David Threatt) was by far the best salesperson I have ever had the privilege of working with. He should be recognized for his outstanding efforts. His knowledge, attitude, and professionalism are second to none. We also purchased a new Honda CRV in 2004 from Honda cars of Rock Hill and I can honestly tell you that Mr. Threatt performance in sales is superior to any I have ever experienced in my 30+ years of car shopping. He is the reason we keep coming back. I will continue doing business with Honda Cars of Rock Hill, but I will tell all my friends and associates to shop at this dealership as well. Please let David know how much he is appreciated.

CUSTOMER STATED THE SALESPERSON WAS REAL NICE.

SHE SAID SAM VERY HELPFUL AND NICE. CUSTOMER STATED THIS IS THE SECOND VEHICLE SHE HAS PURCHASED FROM THIS DLR BECAUSE OF THE GOOD SERVICE SHE GETS.

CUSTOMER STATED FRED HER SALESPERSON WAS THE BEST SALESPERSON SHE HAS EVER HAD.

CUSTOMER STATED FREDDY, THE FINANCE MGR, WAS VERY GOOD.

CUSTOMER STATED THE FINANCE PERSON DID A VERY GOOD JOB.

IT WAS PERFECT. YOU GET YOUR APPOINTMENT AND THEY GET IT DONE. THERE WAS NO WAITING AROUND.

THEY REALLY TOOK CARE OF MY ISSUE AND GOT ME OUT IN A QUICK MANNER.

CUSTOMER STATED PETE THE SALESPERSON WAS FANTASTIC.

CUSTOMER STATED REGARDING OTHER DLR STAFF, SHE HAD A GREAT EXPERIENCE WITH THE FINANCE MGR.

CUSTOMER STATED THE SALESPERSON HASKELL WAS WONDERFUL AND KNOWLEDGEABLE ALL AROUND ABOUT THE PRODUCTS.

CUSTOMER STATED RON BUCHANNAN, THE SALESPERSON, WAS GREAT.

THEY WORKED WITH US TO WORK AROUND OUR SCHEDULE. THEY WERE VERY ACCOMMODATING.

THEY WERE FAST AND EFFICIENT. I ALWAYS WORK WITH CHRIS RICE, AND HAVE NEVER HAD A PROBLEM WITH HIM.

Thursday, April 3, 2008

April Comments from our Sales and Service Customers……

SHE STATED THE SALESPERSON GARY THORNBURG WAS GREAT. CUSTOMER STATED SHE IS A REPEAT AND HAS OWNED FOUR HONDAS.

CUSTOMER STATED THERE WERE TWO GENTLEMEN THAT HELPED HER. SHE SAID MR. HASKELL AND ANOTHER PERSON WERE BOTH VERY HELPFUL AND THEY EXPLAINED THINGS TO HER WHERE SHE COULD UNDERSTAND THEM. SHE SAID THEY WERE VERY PROFESSIONAL. REGARDING OTHER DEALERSHIP STAFF, SHE SAID THEY WERE VERY PROFESSIONAL AND THEY WERE VERY NICE. SHE SAID THE PAPERWORK WAS VERY GOOD AND VERY UNDERSTANDABLE. SHE SAID THE CLEANLINESS WAS EXCELLENT. SHE SAID IT WAS VERY CLEAN INSIDE AND OUTSIDE. CUSTOMER SAID SHE WOULD RECOMMEND THEM TO A FAMILY MEMBER OR A FRIEND.

CUSTOMER STATED HIS FINANCE MANAGER AT THE OTHER DLR STAFF WAS VERY RELAXED IN HIS SALES APPROACH AND THE CUSTOMER APPRECIATED THAT.

CUSTOMER STATED FINANCE MANAGER WAS GREAT.

CUSTOMER STATED EVERYONE WAS VERY NICE. THE FINANCE MGR WAS VERY NICE. THE SALES MGR WAS VERY PERSONABLE.

THEY HAVE ALWAYS BEEN GOOD ME. THEY GET ME IN AND OUT OF THERE QUICKLY. THEY ARE NICE.

IT WAS GOOD. THE EMPLOYEES ARE VERY POLITE AND KNOWLEDGEABLE.

CUSTOMER STATED JOEL, THE SALESPERSON, WAS EXCELLENT.

THE FINANCE MGR FREDDY IVEY WAS EXCELLENT.

CUSTOMER STATED THE SALESPERSON WAS GREAT. SHE SAID THE BUSINESS MGR, FREDDY, WAS GREAT.

CUSTOMER STATED HIS SALESPERSON HASKEL CHISHOLM WAS VERY PROFESSIONAL AND DID A GOOD JOB. HE SAID FREDDY IVEY HIS FINANCE PERSON HE WAS VERY PROFESSIONAL AND MADE PROCESS QUICK AND EASY.

THEY HAVE GREAT PRICES. THEY ARE FRIENDLY AND CAN ALWAYS GET ME IN. THEY GET ME OUT QUICKLY.

IT WAS EXCELLENT. WHEN I GOT THERE, THEY TOLD ME IT WOULD TAKE AN HOUR. IT ONLY TOOK 45 MINUTES.

I WAS TREATED COURTEOUSLY AND THE WORK WAS DONE QUICKLY. THERE WAS NOT ANYTHING ELSE I COULD HAVE ASKED FOR.

THEY DO GOOD WORK, SO I DON'T HAVE TO WORRY ABOUT MY CAR. THEY ARE EASY TO DEAL WITH.

THEY DID A GOOD JOB, THE PEOPLE WERE POLITE AND FRIENDLY. THEY DID EVERYTHING CORRECTLY AND I HAVE NO COMPLAINTS.

CUSTOMER STATED THE SALESPERSON DID A GREAT JOB.