
Charlotte based Rick Hendrick Honda Dealership near Charlotte, NC sells new, used, and pre-owned Honda Cars, Trucks, and SUVs to the general Charlotte area. This Rock Hill Honda dealership near Charlotte maintains this blog for information pertaining to Honda Vehicles and Honda Service.
Tuesday, July 29, 2008
Practically Fun Honda Odyssey in Charlotte

Thursday, July 24, 2008
July Customer Comments at Charlotte's Honda Cars of Rock Hill
Actual Comments from our Sales and Service Customers……
- This Dealership Has Performed All Of The Service This Car Has Ever Had. I Know When I Take My Car In For Service I Am Going To Be Treated Fairly. No Unnecessary Service Will Be Done.
- I Have Always Been Impressed With The Knowledge And Honesty Of The Personnel At Honda Cars Of Rock Hill. Because I Live Near Them, I Requested An Estimate From Midlands Honda. Their Estimate Was Higher And Ballpark Only. Honda Car Of Rock Hill's Estimate Was Exact And Lower. I Appreciate Honesty.
- It was great customer service. They always call and tell me when my car is ready or if I need any additional service. I have always had good service from them.
- It was because of the person I dealt with. She was very nice and helpful.
- They have always done great. That is why I keep going there.
- Everything was wonderful, very nice and efficient.
- They told me exactly what time it would be coming out. They were professional. It was clean and I cannot ask for more.
- It was excellent.
- It was great customer service. They always call and tell me when my car is ready or if I need any additional service. I have always had good service from them.
- They got good people there. They worked with me and checked my car. I trust them. They are good people. They treated me really nicely. They talked to me and explained things to me. I was satisfied with them. She said Ben Smalls the salesperson was excellent.
- Customer stated she was thoroughly satisfied especially with her salesperson Ben Smalls.
- Customer stated the salesperson Pete was very accommodating and knowledgeable.
- Customer stated the finance mgr did a good job and he was a nice person. She said regarding the transaction process, she has never purchased a vehicle as efficient. It took all day at other dlrs. She has never seen it that efficient and she would rate them a ten if she could. Customer stated the finance mgr, Freddy Ivey, did an excellent job.
- Customer stated Glenn Gilbert was very good and the finance manager was good.
- Customer stated glen Gilbert, the sales manager, was excellent and Freddy Ivy, the finance manager, was very helpful.
- It is always excellent with them. I always get excellent service from them. I have no complaints.
- She said the salesperson was friendly and knowledgeable. Regarding satisfaction with the dlr, she said she was very pleased with the purchase and would return in the future.
- Customer stated she was happy with the purchase experience.
- Customer stated the finance mgr was very good.
- Customer stated his salesperson was very helpful.
- She said Danielle and buddy the salespeople were super nice. They were great to deal with.
- Customer stated his salesperson was very helpful.
- Honda care of rock hills is very informative about the stuff they do to the car.
- They have very good quality service.
- They were responsive and really courteous. They started working on my car right away when I got there.
- I rated it as excellent because of the friendly staff and fast service. I was comfortable with the quality of the service.
- I rated it a five because of all the questions you just asked me. They exceeded my expectations and were very kind people. They care about me, especially Dave, Chris and
- Connie. They really look after me. It was a perfect experience.
- The service advisor was very attentive. He worked with me to make sure the issues were resolved. It was a much better experience than I have ever had at any other dealerships.
- The timing was unbelievable. I thought that it was going to be a couple of hours, but once we sat down, it was ready.
- I would recommend them. They took care of everything. They were very efficient and professional. They did a good job.
- I have been there since 1981, and they are fair and good. I don't buy any other cars because their service department is so excellent there.
- Customer stated the finance manager was great.
- Customer stated Fred his salesperson was great. He did his job and went above and beyond.
- Customer stated the salesperson, Jason, was nice and helpful. Customer stated regarding other dlr staff, Sam, the sales manager, was very knowledgeable and informative.
- Customer stated his salesperson Danielle had a great personality and follow up.
She said regarding other dlr staff, Ron Buchanan, was friendly and helpful and makes you feel wanted and welcome. She said regarding her satisfaction with the dlr, she will be back. - She said the transaction process was very quick and easy.
- Customer stated she really liked the receptionist.
- Customer stated the salesperson was very professional and made the experience enjoyable.
- Customer stated her salesperson Jim Scott did a great job.
Wednesday, July 16, 2008
Charlotte area Hendrick Dealerships Lead HendrickCars.com

This new site provides up to 60 photos of each vehicle and complete vehicle information. In addition, extended service agreements, sometimes considered extended warranty, are available on most vehicles. Plus, most vehicles are certified pre-owned used vehicles. These vehicles are the best quality pre-owned vehicles available and most receive 168 point vehicle inspection and reconditioning before being available for retail sale.
Visit hendrickcars.com and see what Charlotte's Hendrick Automotive Group has to offer you. Plus, Honda Cars of Rock Hill - Charlotte can transfer these vehicles into our location for sale allowing you to purchase and service your vehicle with our friendly staff.
View Inventory on the new http://www.hendrickcars.com/ site.
Monday, June 23, 2008
June Customer Comments..........
CUSTOMER STATED THE SALESPERSON BUDDY WAS GOOD BECAUSE HE FOLLOWED THROUGH THROUGHOUT THE PURCHASE AND THAT THE FINANCE PERSON WAYNE MICHALAK WAS GREAT AND EXCELLENT BECAUSE HE WAS VERY INFORMATIVE THROUGHOUT THE PURCHASE. SHE SAID SHE WAS THANKFUL THAT THEY WERE PREPARED AHEAD OF TIME WITH THE PAPERWORK GOT DONE QUICKLY.
CUSTOMER STATED HE IS ACTUALLY THINKING ABOUT ANOTHER PURCHASE AND HAS RECOMMENDED OTHERS.
HE SAID THE SALESPERSON HASKELL WAS GOOD.
Outstanding Service. Great Folks! Very Comfortable With Getting Service/repairs Done Here. Thanks To All For The Personal Attention And Great Service.
CUSTOMER STATED FREDDIE, IN FINANCE, WAS WONDERFUL.
THE PEOPLE ARE ALWAYS BENDING OVER BACKWARD TO MAKE EVERYTHING PERFECT. THEY ARE EXTREMELY HELPFUL. THEY ANSWER MY QUESTIONS. I FEEL LIKE I CAN TRUST THEM.
CUSTOMER STATED THE FINANCE MANAGER, MARK, WAS EFFICIENT AND EASY TO WORK WITH.
IT WAS GOOD CUSTOMER SERVICE. THEY DID IT IN A TIMELY MANNER. I HAVE NEVER HAD ANY PROBLEMS AFTER LEAVING THE DEALERSHIP.
IT WAS DONE BEFORE I EXPECTED IT TO BE DONE. IT WAS DONE THE WAY I WANTED IT TO BE.
IT HAS ALWAYS BEEN GOOD SERVICE EVERY TIME I HAVE BEEN THERE. THE PEOPLE TREATED ME NICELY.
THEY ARE ALWAYS VERY NICE WHEN I CALL. THEY CAN USUALLY GET ME IN THE NEXT DAY. I CAN LEAVE MY CAR THERE WHEN THEY OPEN AND THEY LOCK THE KEYS IN THE CAR SO THAT I CAN PICK IT UP AFTER HOURS. THEY ARE VERY ACCOMMODATING.
IT WAS EXCELLENT. I WENT IN TO GET WHAT I WANTED DONE. THEY GOT IT DONE THE WAY IT SHOULD HAVE BEEN DONE.
THEY DO AN EXCELLENT JOB FROM MAKING THE APPOINTMENTS TO THE REPAIRS. THEY ARE REALLY GOOD.
CUSTOMER STATED THE SALESPERSON, WAS EXCELLENT. REGARDING OTHER DLR STAFF, HE SAID TIM CHANDLER, HE GOES ABOVE AND BEYOND IN THE SERVICE DEPT. TIM, WAS THE REASON HE WENT BACK TO DEALERSHIP TO PURCHASE THIS VEHICLE.
CUSTOMER STATED THE SALESPERSON, JIM SCOTT, WAS VERY ACCOMMODATING AND KNOWLEDGEABLE.
CUSTOMER STATED IT WAS HIS FOURTH PURCHASE FROM THE SALESPERSON PETE MCCLEAVE AND HE WAS VERY PLEASED.
THEY MAKE YOU FEEL LIKE YOU ARE THE MOST IMPORTANT PERSON EVEN IF THERE ARE 10 PEOPLE THERE.
THE SERVICE WAS FRIENDLY AND QUICK. THEY ARE ALWAYS NICE.
THEY WERE VERY HELPFUL, COURTEOUS, AND SPEEDY.
CUSTOMER STATED THE FINANCE MGR WAS VERY GOOD, THOROUGH AND KNOWLEDGEABLE.
CUSTOMER STATED THE SALESPERSON, MICHAEL LANIER, WAS REAL NICE AND A GOOD PERSON AND WAS VERY HELPFUL. SHE SAID THE FINANCE MANAGER WAS REAL NICE AND VERY PATIENT.
CUSTOMER STATED HER FINANCE MANAGER MARK WAS GOOD AND HELPFUL.
THE FINANCE MANAGER WAS REALLY OUTSTANDING BY EXPLAINING EVERY THING THROUGHOUT THE TRANSACTION. HE SAID THE SALESPERSON MR. CARR CALLED TWICE TO CHECK UP ON THE PURCHASE.
CUSTOMER STATED THE SALESPERSON BEN WAS GREAT.
EVERY SERVICE I HAVE HAD DONE ON THAT CAR HAS BEEN DONE AT ROCK HILL HONDA. THEY TAKE EXCELLENT CARE OF THE CAR. I AM TREATED WITH RESPECT. THEY TREAT ME LIKE I KNOW ABOUT MY CAR AND DO NOT GIVE ME SOMETHING I DO NOT NEED. THEY ARE PROFESSIONAL AND GREAT TO WORK WITH.
THEY WERE GREAT IN EVERY WAY.
THEY DO AN EXCELLENT JOB FROM MAKING THE APPOINTMENTS TO THE REPAIRS. THEY ARE REALLY GOOD.
THEY MAKE YOU FEEL LIKE YOU ARE THE MOST IMPORTANT PERSON EVEN IF THERE ARE 10 PEOPLE THERE.
CUSTOMER STATED THE SALESPERSON PAUL WAS EXCELLENT AND VERY NICE. REGARDING OTHER DLR STAFF, SHE SAID THE FINANCE MGR FRED WAS VERY NICE AND EXCELLENT.
HE SAID SALES MGR SAM WAS GREAT.
THEY ALWAYS DO A GOOD JOB AND ARE VERY GOOD TO DEAL WITH. I ALWAYS DEAL WITH THE SAME PEOPLE. THEY ARE NUMBER ONE.
THEY WENT ABOVE AND BEYOND TO ACCOMMODATE US. THE TRANSMISSION WENT BAD AND OUR WARRANTY EXPIRED EIGHT DAYS PRIOR TO THAT. THEY HONORED THE WARRANTY AND TOOK CARE OF ALL THE DETAILS, THOUGH. THEY EXCEEDED OUR EXPECTATIONS. THAT IS AN UNDERSTATEMENT.
SHE SAID THE SALESPERSON WAS HELPFUL AND SHE APPRECIATED THE KNOWLEDGE AND PROFESSIONAL MANNER THAT HE USED TO HELP HER. SHE SAID THE STAFF SHE MET WERE ALL FRIENDLY. SHE SAID THE PROCESS WAS DONE IN A PROFESSIONAL MANNER AND SHE WAS PLEASED.
CUSTOMER STATED THE BUSINESS MANAGER WAS EXCELLENT.
CUSTOMER STATED EVERYONE AT THE DLR STAFF WAS FRIENDLY. SHE SAID THE FINANCE MGR WAS GOOD AND FRIENDLY. HE EXPLAINED EVERYTHING SO SHE COULD UNDERSTAND IT.
IT WAS A FIVE BECAUSE OF THE CALIBER OF THE PEOPLE.
THEY WERE PERSONABLE, EFFICIENT AND FRIENDLY.
THEY ARE GOOD PEOPLE, TREAT ME WELL, AND GET ME IN AND OUT.
THE LIGHT CAME ON WHEN I CALLED. I TOOK IT RIGHT THERE. THEY GAVE ME AMAZING SERVICE.
Monday, May 19, 2008
Accord Wins Coupe Comparison
Here's what Motor Trend's editors had to say about each of the vehicles tested: (For the complete story, go to MotorTrend.com.)
Third Place: Mitsubishi Eclipse GT
Pros:
Shortest braking distance 60-0 mph (118 feet).
Second fastest 0-60 mph (Tied – 5.8 seconds).
Second best lateral acceleration (Tied – 0.87 g).
Second fastest Motor Trend figure eight (26.9 seconds @ 0.65 g).
Most torque (260 lb-ft).
Most cargo volume (15.7 cubic feet).
Most aggressive look.
Cons:
Slowest passing, 45-65 mph (2.8 seconds).
Slowest quarter mile (Tied – 14.3 seconds @ 100.6 mph).
Least horsepower (263).
Heaviest (3,547 pounds).
Worst observed fuel economy (16.3 mpg).
Highest CO2 emissions (1.00 lb/mile).
Recommended fuel (premium).
Highest as-tested price ($29,175).
"Crude in this company and showing its age."
"Unexpected [steering] wheel movements…upset the chassis badly."
"If Mitsubishi could find a way to trade torque steer for steering feel, this could be a real winner."
"The Eclipse is almost completely, well, eclipsed by the Altima and Accord at the track."
Second Place: Nissan Altima Coupe 3.5 SE
Pros:
Second most torque (258 lb-ft).
Second fastest 0-60 mph (Tied – 5.8 seconds).
Second shortest braking distance 60-0 mph (Tied – 127 feet).
Second best lateral acceleration (Tied – 0.87 g).
Second best observed fuel economy (17.1 mpg).
Most horsepower (270).
Lightest (3,253 pounds).
"Great lines, excellent steering, and robust engine."
"Balanced attack of power and handling."
"Probably the best steering of the group, though it's a bit light."
Cons:
Slowest Motor Trend figure eight (27.2 seconds @ 0.64 g).
Slowest quarter mile (Tied – 14.3 seconds @ 101.7 mph).
Least cargo volume (7.4 cubic feet).
Recommended fuel (premium).
Standard all-season tires are smaller and narrower than the competition's and lack grip.
First Place: Honda Accord Coupe EX-L
Pros:
Fastest 0-60 mph (5.7 seconds).
Fastest passing, 45-65 mph (2.5 seconds).
Fastest quarter mile (14.0 seconds @ 102.5 mph).
Best lateral acceleration (0.88 g).
Fastest Motor Trend figure eight (26.7 seconds @ 0.67 g).
Best observed fuel economy (17.3 mpg).
Second shortest braking distance 60-0 mph (Tied – 127 feet).
Second most horsepower (268).
Second largest cargo volume (11.9 cubic feet).
Second lowest CO2 emissions (0.98 lb/mile).
Recommended fuel (regular).
Lowest as-tested price ($28,945).
"All this extra length [8.4 inches longer than Altima; 11.2 inches longer than Eclipse] contributes to a much more open and airy interior…rear seat room is impressive in this five-seater."
"The Honda's materials and fit and finish are luxurious in comparison with the others."
Reviewer note: "The Accord's V-6 is just phenomenal."
"The engine's quick reactions and auditory assault let you know when you are driving it hard."
Cons:
Least torque (248).
"Button-crazy dash."
Summary
"Slick body, screaming engine, taut chassis, and room for five. This [Accord Coupe] is what a real sport coupe looks like these days."
Thursday, May 8, 2008
May Customer Comments.....
I WAS VERY PLEASED WITH EVERYTHING THEY DID. I WAS TREATED WELL.
The Dealership Has Always Been Very Helpful Anytime I Have Had To Use Their Services.
Great Dealership, Great Service, Great People.
There Isn’t One Part Of The Visit From The Initial Sale To Servicing That Isn’t Pleasant And Hassle Free.
CUSTOMER STATED HER SALESPERSON GARY THORNBURG WAS VERY PROFESSIONAL, DETAILED WITH THE INFORMATION AND MADE THE WHOLE LEASE EXPERIENCE VERY EASY FOR HER.
CUSTOMER STATED FREDDY THE FINANCE MANAGER WAS GREAT AND WONDERFUL.
CUSTOMER STATED THE FINANCE MGR WAS VERY HELPFUL.
CUSTOMER STATED REGARDING OTHER DLR STAFF, THE FINANCE MANAGER, WAS GOOD AND RATED A FIVE.
HE SAID THE FINANCE MANAGER WAS FRIENDLY AND PROFESSIONAL. CUSTOMER STATED HE AND HIS WIFE WERE REALLY HAPPY WITH THEIR EXPERIENCE.
CUSTOMER STATED PETE MCCLEAVE, WAS GREAT.
I CALLED RIGHT AT THE LAST MINUTE AND THEY TOOK ME IN. WITHIN 20 MINUTES, THEY HAD MY CAR DONE. THEY WERE EXCELLENT.
CUSTOMER STATED REGARDING OTHER DLR STAFF, THE FINANCE MANAGER WHO WORKED WITH HIM, WAS GREAT AND ANOTHER FINANCE PERSON, GLEN GILBERT WHO HE DID NOT SEE, WENT OUT OF HIS WAY TO GET FINANCE FOR HIM AND BOTH WERE FANTASTIC. HE SAID HE HAS ALREADY RECOMMENDED OTHERS.
CUSTOMER STATED EVERYONE WAS VERY PROFESSIONAL. HIS PURCHASE WAS FUN, QUICK AND EASY.
CUSTOMER STATED WAYNE AND FREDDY, THE FINANCE MGR, WERE VERY PROFESSIONAL AND SHE ENJOYED WORKING WITH HIM.
THEY TOOK CARE OF THE PROBLEM QUICKLY. THEY WERE VERY FRIENDLY AND PROFESSIONAL. I DID NOT HAVE TO WAIT AT ALL.
THE LADY I DEALT WITH WAS VERY GOOD.
IT WAS EXCELLENT. THEY WERE VERY GOOD.
I like the Service at Honda Cars of Rock Hill because they really help me out when I call about anything-- Very Helpful.
CUSTOMER STATED EVERYONE AT THE DLR WAS VERY PROFESSIONAL.
I GET GREAT SERVICE FROM THEM. THEY TAKE TIME TO EXPLAIN THINGS TO ME. IF THERE IS SOMETHING ELSE WRONG, THEY TELL ME WHETHER OR NOT I ABSOLUTELY NEED IT DONE. THEY WERE VERY OPEN AND HONEST WITH ME ON EVERYTHING.
I WENT IN A LITTLE EARLY AND THEY TOOK MY CAR AHEAD OF TIME. I WAS OUT OF THERE ALMOST AT THE TIME THAT THEY HAD BEEN SUPPOSED TO BEGIN. THEY DID REALLY WELL.
IT IS EXCELLENT MOSTLY BECAUSE OF CHRIS RICE WHO IS OUR SERVICE PROVIDER AND WHO ALWAYS TAKES GOOD CARE OF US.
Friday, April 25, 2008
More April Sales & Service Customer Comments....
CUSTOMER STATED THE SALESPERSON BUDDY WILLIAMS WAS GREAT.
CUSTOMER STATED SALESPERSON JASON WAS EXCELLENT AND GOT HER A GREAT DEAL. SHE SAID THE FINANCE PERSON WAYNE WAS VERY THOROUGH AND DID A GREAT JOB.
THEY TOOK CARE OF IT AND DID WHAT I ASKED. THEY DID THE 90,000 MILE SERVICE ON IT. THEY CAME AND GOT ME AND TOOK ME HOME. WHEN THE CAR WAS FINISHED, THEY CAME AND GOT ME.
IT WAS BECAUSE OF THEIR WORK THERE. IT SEEMED THAT THEY WOULD NOT ONLY SELL ME A CAR, BUT THEY MADE SURE THAT I HAD NO PROBLEMS. WHEN I KNEW THAT I HAD THAT KIND OF SERVICE, I WOULD GO BACK AND BUY ANOTHER ONE. IT WAS UP TO ME TO BUY A CAR. THEY DID NOT PRESSURE ME INTO BUYING ONE, BUT ONLY MADE SURE THAT I GOT WHAT I ASKED FOR.
THEY WERE VERY QUICK AND COURTEOUS.
I Adore My Fit And Cannot Begin To Express The High Standard Of Customer Service That Was Exhibited By Every Honda Associate I Had Contact With During My Recent Service Visit. Kudos To All.
There Isn’t One Part Of The Visit From The Initial Sale To Servicing That Isn’t Pleasant And Hassle Free.
CUSTOMER STATED THE SALESPERSON MADE SURE EVERYTHING THEY NEEDED WAS THERE AND MADE THE TRANSACTION VERY EASY.
CUSTOMER STATED HIS SALESPERSON PETE WAS VERY GOOD. HE SAID THE FINANCE MANAGER WAS VERY GOOD.
HE SAID GARY THORNBURG AND FINANCE WAS VERY HELPFUL.
CUSTOMER STATED ALL THE STAFF WERE PROFESSIONAL AND POLITE. SHE SAID SHE WILL REFER OTHERS TO THE DLR.
Everyone Was Very courteous And The Service Was Done In A Timely Manner. Also, the Staff Was Very Friendly To My Daughter Who Came Along With me.
THEY MET AND EXCEEDED ALL MY EXPECTATIONS.
THEY WERE POLITE, CLEAN, FAST AND FRIENDLY.
THEY WERE VERY NICE AND COURTEOUS. THEY PICKED ME UP AND DROPPED ME OFF. THEY CALLED IF THERE WAS SOMETHING EXTRA TO DO.
My wife and I recently purchased a Honda Accord from Honda Cars of Rock Hill. The salesman (David Threatt) was by far the best salesperson I have ever had the privilege of working with. He should be recognized for his outstanding efforts. His knowledge, attitude, and professionalism are second to none. We also purchased a new Honda CRV in 2004 from Honda cars of Rock Hill and I can honestly tell you that Mr. Threatt performance in sales is superior to any I have ever experienced in my 30+ years of car shopping. He is the reason we keep coming back. I will continue doing business with Honda Cars of Rock Hill, but I will tell all my friends and associates to shop at this dealership as well. Please let David know how much he is appreciated.
CUSTOMER STATED THE SALESPERSON WAS REAL NICE.
SHE SAID SAM VERY HELPFUL AND NICE. CUSTOMER STATED THIS IS THE SECOND VEHICLE SHE HAS PURCHASED FROM THIS DLR BECAUSE OF THE GOOD SERVICE SHE GETS.
CUSTOMER STATED FRED HER SALESPERSON WAS THE BEST SALESPERSON SHE HAS EVER HAD.
CUSTOMER STATED FREDDY, THE FINANCE MGR, WAS VERY GOOD.
CUSTOMER STATED THE FINANCE PERSON DID A VERY GOOD JOB.
IT WAS PERFECT. YOU GET YOUR APPOINTMENT AND THEY GET IT DONE. THERE WAS NO WAITING AROUND.
THEY REALLY TOOK CARE OF MY ISSUE AND GOT ME OUT IN A QUICK MANNER.
CUSTOMER STATED PETE THE SALESPERSON WAS FANTASTIC.
CUSTOMER STATED REGARDING OTHER DLR STAFF, SHE HAD A GREAT EXPERIENCE WITH THE FINANCE MGR.
CUSTOMER STATED THE SALESPERSON HASKELL WAS WONDERFUL AND KNOWLEDGEABLE ALL AROUND ABOUT THE PRODUCTS.
CUSTOMER STATED RON BUCHANNAN, THE SALESPERSON, WAS GREAT.
THEY WORKED WITH US TO WORK AROUND OUR SCHEDULE. THEY WERE VERY ACCOMMODATING.
THEY WERE FAST AND EFFICIENT. I ALWAYS WORK WITH CHRIS RICE, AND HAVE NEVER HAD A PROBLEM WITH HIM.
Wednesday, April 16, 2008
Additional April Sales & Service Customer Comments...
THE SERVICE I RECEIVED WAS EXCELLENT. I TOOK IT IN AND THEY DID WHAT NEEDED TO BE DONE.
THE SERVICE WAS EXCELLENT. THEY WERE PROMPT. THEY WAITED ON ME AT THE DOOR, LET ME KNOW WHAT WAS WRONG WITH THE CAR AND GAVE ME A LOANER. IT WAS BACK TO ME SOONER THAN I ANTICIPATED.
WHEN I WENT IN, I WAS MET AT THE DOOR. THEY TOLD ME THE SERVICE WOULD TAKE 45 MINUTES, BUT THEY HAD IT DONE IN 30 MINUTES. I WAS WAITED ON IMMEDIATELY AND THEY DID A GOOD JOB.
CUSTOMER STATED THE SALESPERSON PETE MCCLEAVE WAS GREAT. HE SAID THE BUSINESS MGR WAS PLEASANT AND EFFICIENT.
CUSTOMER STATED THE FINANCE MGR WAS VERY HELPFUL AND NICE.
CUSTOMER STATED RUSS THE SALESPERSON WAS GREAT.
Colby Simpson Helped Me With My Vehicle. He Went Above And Beyond To Make Sure My Car Was Repaired In A Timely Manner. He Offered Me The Use Of A Loaner Vehicle Since Mine Would Be There A Few Days. I Took It In On A Friday Afternoon And Since They Did Not Have That Particular Part It Was Nice To Have A Vehicle Over The Weekend. Actually My Car Was Ready For Pick Up 1 Day Sooner Than He Had Originally Told Me. Colby Will Be The One That I Go To From Now On For Any Service That I Need Done To My Car. He Is Very Pleasant, Smiles And Goes Above And Beyond.
Very Pleased With the Service. My Daughter Also Has Her Honda Services Here. Personnel Are Friendly And Helpful.
CUSTOMER STATED WAYNE MICHALAK WAS VERY NICE.
HE SAID THE FINANCE MANAGER WAS EXCELLENT.
CUSTOMER STATED THE SALESPERSON WAS VERY KNOWLEDGEABLE.
THE TECHNICIAN WAS REALLY GOOD. COLBY STAYED ON TOP OF THINGS. THE SERVICE WAS GREAT.
CUSTOMER STATED THE FINANCE MGR WAS SUPER NICE.
EVERYTHING, WITH THEIR CUSTOMER SERVICE AND MECHANIC, WAS EXCELLENT.
I SHOWED UP WITH NO APPOINTMENT. I WAS TREATED EXCEPTIONALLY WELL AND QUICKLY.
I WAS WARMLY WELCOMED AS SOON AS I ARRIVED. EVERYTHING WAS HANDLED IN A TIMELY MANNER FROM THE TIME I WALKED IN THE DOOR UNTIL THE TIME I PAID. THEY EVEN WASHED MY CAR FOR ME.
THE PEOPLE GOT ME IN AND OUT WITHIN THE DAY THAT THEY CALLED AND TOLD ME THE PART WAS IN. I WAS VERY PLEASED.
I RATED IT THAT WAY BECAUSE OF THE SPEED, SERVICE AND QUALITY.
THEY WERE GREAT. THEY RUN A TIGHT SHIP OVER THERE.
I WOULD NOT TAKE MY CAR ANYWHERE ELSE.
THEY EXCEEDED MY EXPECTATIONS.
I ALWAYS GET GOOD SERVICE THERE. THEY HELP OUT WHEN THEY CAN. THEY ARE VERY CARING.
Thursday, April 3, 2008
April Comments from our Sales and Service Customers……
CUSTOMER STATED THERE WERE TWO GENTLEMEN THAT HELPED HER. SHE SAID MR. HASKELL AND ANOTHER PERSON WERE BOTH VERY HELPFUL AND THEY EXPLAINED THINGS TO HER WHERE SHE COULD UNDERSTAND THEM. SHE SAID THEY WERE VERY PROFESSIONAL. REGARDING OTHER DEALERSHIP STAFF, SHE SAID THEY WERE VERY PROFESSIONAL AND THEY WERE VERY NICE. SHE SAID THE PAPERWORK WAS VERY GOOD AND VERY UNDERSTANDABLE. SHE SAID THE CLEANLINESS WAS EXCELLENT. SHE SAID IT WAS VERY CLEAN INSIDE AND OUTSIDE. CUSTOMER SAID SHE WOULD RECOMMEND THEM TO A FAMILY MEMBER OR A FRIEND.
CUSTOMER STATED HIS FINANCE MANAGER AT THE OTHER DLR STAFF WAS VERY RELAXED IN HIS SALES APPROACH AND THE CUSTOMER APPRECIATED THAT.
CUSTOMER STATED FINANCE MANAGER WAS GREAT.
CUSTOMER STATED EVERYONE WAS VERY NICE. THE FINANCE MGR WAS VERY NICE. THE SALES MGR WAS VERY PERSONABLE.
THEY HAVE ALWAYS BEEN GOOD ME. THEY GET ME IN AND OUT OF THERE QUICKLY. THEY ARE NICE.
IT WAS GOOD. THE EMPLOYEES ARE VERY POLITE AND KNOWLEDGEABLE.
CUSTOMER STATED JOEL, THE SALESPERSON, WAS EXCELLENT.
THE FINANCE MGR FREDDY IVEY WAS EXCELLENT.
CUSTOMER STATED THE SALESPERSON WAS GREAT. SHE SAID THE BUSINESS MGR, FREDDY, WAS GREAT.
CUSTOMER STATED HIS SALESPERSON HASKEL CHISHOLM WAS VERY PROFESSIONAL AND DID A GOOD JOB. HE SAID FREDDY IVEY HIS FINANCE PERSON HE WAS VERY PROFESSIONAL AND MADE PROCESS QUICK AND EASY.
THEY HAVE GREAT PRICES. THEY ARE FRIENDLY AND CAN ALWAYS GET ME IN. THEY GET ME OUT QUICKLY.
IT WAS EXCELLENT. WHEN I GOT THERE, THEY TOLD ME IT WOULD TAKE AN HOUR. IT ONLY TOOK 45 MINUTES.
I WAS TREATED COURTEOUSLY AND THE WORK WAS DONE QUICKLY. THERE WAS NOT ANYTHING ELSE I COULD HAVE ASKED FOR.
THEY DO GOOD WORK, SO I DON'T HAVE TO WORRY ABOUT MY CAR. THEY ARE EASY TO DEAL WITH.
THEY DID A GOOD JOB, THE PEOPLE WERE POLITE AND FRIENDLY. THEY DID EVERYTHING CORRECTLY AND I HAVE NO COMPLAINTS.
CUSTOMER STATED THE SALESPERSON DID A GREAT JOB.
Thursday, March 27, 2008
Service Customer Comment
Comments : I just had service done on my Accord (my second experience with Honda Cars of Rock Hill). I wanted to take a moment to say that you have an exceptional service department.
I chose to work with Tim Chandler again as he has consistently provided service that's above and beyond any other automobile service organization I've dealt with. He is always professional and friendly. He has provided updates and always follows up promptly.
I noticed little things like fluids being topped off. I would say that you have very competent technicians as I've had problems diagnosed accurately and subsequent repairs done that are well above what I've experienced before.
These add significantly to lifetime customer value and certainly would lead a service customer to the sales department with your dealership. Thank you.
Thursday, March 13, 2008
Next Generation Honda Pilot

A prototype of the next-generation Honda Pilot was unveiled at the 2008 North American International Auto Show (NAIAS) in Detroit, American Honda Motor Co., Inc.
The prototype conveys design features of the more boldly-styled 2009 Pilot, set to debut in spring 2008, which emphasizes authentic SUV styling, clever and more accommodating interior packaging and advanced technologies for safety, fuel efficiency and convenience.
"The Pilot's pioneering formula improves for 2009 by enhancing its combination of refinement and efficiency with even more traditional SUV strengths," said John Mendel, executive vice president of American Honda. "A powerful exterior design communicates strength and allows for more space inside."
Functional eight-passenger seating, a hallmark of the Pilot, becomes even easier to access in the third row as key dimensions for legroom, cargo and occupant space increase in all seating positions. A redesigned platform allows even more refined handling and ride comfort to exist seamlessly with all-weather and medium-duty off-road capabilities. To further enhance safety, the Pilot will feature the Honda-exclusive Advanced Compatibility Engineering (ACE®) body structure and the most extensive use of high-strength steel in any Honda product to date.
The ACE body structure enhances frontal collision compatibility with vehicles of different sizes and bumper heights. A pedestrian injury mitigation design in the front of the vehicle is designed to help absorb energy in the event of a collision. A crossover SUV platform underpins the Pilot to provide the best of the car and truck worlds by integrating the refined traits and packaging advantages of a unit body car design with the utility and capability of an SUV design. A V-6 engine introduces the latest generation of Honda fuel-saving Variable Cylinder Management (VCM®) technology that operates in 6-cylinder mode for power and 4- and 3-cylinder modes for efficiency, an improvement compared to the existing Pilot's available VCM system that works exclusively in 6- and 3-cylinder modes. Three rows of seats provide a high degree of adaptability for people and large cargo loads. The first row provides a commanding view of the road from two captains' chairs. A wide center stack and center console form the styling anchor for the interior with a design that emphasizes spaciousness and power, while allowing for convenient access to navigation, entertainment and climate-control systems.
The 60/40 split second row, now more spacious, slides further forward for increased ease of access to the third row. The 60/40 split third row, now supplies enough knee room for an above-average-sized adult male to fit comfortably, making the Pilot's third row among the most practical in the industry. Each side of the second and third row independently folds down for cargo. A flat floor is created when the second and third rows are folded down.
The Pilot originally debuted as a 2003 model in July of 2002. Design and development of the 2003 Pilot and the 2009 Pilot were carried out at Honda R&D Americas in Raymond, Ohio, and Torrance, California. The Pilot is assembled* at Honda Manufacturing of Alabama in Lincoln. Among its numerous accolades, the Honda Pilot has earned Car and Driver Magazine's prestigious "5Best Truck" award on six consecutive occasions (2002-2007). The current-generation 2008 Pilot is also among an elite group of vehicles to receive both a "Top Safety Pick 2008" from the Insurance Institute for Highway Safety (IIHS) and a 5-star crash safety rating for frontal and side collisions from the National Highway Traffic Safety Administration (NHTSA)**.
* Honda products are produced using domestic and globally-sourced parts.** Government star ratings are part of the National Highway Traffic Safety Administration's (NHTSA's) New Car Assessment Program (www.safercar.gov. Model tested with standard side-impact airbags.)
Additional consumer information is available at: http://automobiles.honda.com/2009-prototype-pilot/
Wednesday, March 12, 2008
March Comments from our Sales and Service Customers
CUSTOMER STATED THAT WAYNE, IN FINANCE, WAS REALLY GREAT.
HE SAID HIS SALESPERSON DAVID THREAT WAS GREAT.
CUSTOMER STATED HIS SALESPERSON MIKE HEASLEY WAS VERY INFORMATIVE AND KNOWLEDGEABLE.
HE SAID HIS SALESPERSON WAS VERY GOOD.
CUSTOMER STATED THE SALESPERSON PETE WAS GREAT.
SAID SHE ALREADY HAS RECOMMENDED THE DLR. SHE SAID THE SALESPERSON WAS SO NICE.
CUSTOMER STATED HIS SALESPERSON, HASKELL CHISOLM, DID A FANTASTIC JOB. HE SAID HE WAS A GREAT PERSON. HE SAID HE WAS VERY INFORMATIVE AND VERY PATIENT.
CUSTOMER STATED HIS SALESPERSON AND GENERAL MANAGER WERE GREAT AND KNOWLEDGEABLE.
CUSTOMER STATED THE SALESPERSON RUSS WAS VERY GOOD AND PERSONABLE.
CUSTOMER STATED WESLEY WATTS DID EVERYTHING HE COULD TO GET HIM A BRAND NEW VEHICLE, HE WENT AS FAR AS HE COULD AND NO ONE ELSE COULD.
EVERYTHING WAS QUICK AND EVERYONE THERE WAS NICE.
I WAS HAPPY WITH THE WORK.
THEY WERE FRIENDLY AND KNOWLEDGEABLE.
IT WAS VERY GOOD.
THEY HAVE ALWAYS TREATED ME VERY FAIRLY WHEN I GO THERE.
THEY DID AN EXCELLENT JOB. THEY WERE VERY FRIENDLY AND IMPRESSIVE.
IT IS ALWAYS WHAT I EXPECT. THEY ALWAYS DO A WONDERFUL JOB.
THEY ARE REALLY NICE PEOPLE TO DEAL WITH. THEY KEEP IT TIMELY.
EVERYTHING WAS CARE OF TAKEN.
THE SERVICE TECHNICIANS WERE GREAT. THEY TAKE GOOD CARE OF ME AND KEEP ME INFORMED. IT IS GREAT THERE.
CUSTOMER STATED REGARDING OTHER DLR STAFF, JASON IN THE FINANCE DEPT WAS WONDERFUL.
CUSTOMER STATED CAM STEWART, GENERAL MANAGER, WAS VERY NICE.
HE SAID HE WAS INTRODUCED TO THE SERVICE DEPT. HE SAID EVERYONE HE SPOKE WITH HAS BEEN OUTSTANDING. HE SAID THEY WORKED GREAT WITH HIM. HE SAID HE APPRECIATED THAT HE WAS OFFERED THE BEST DEAL UP FRONT.
CUSTOMER STATED HIS SALESPERSON DANIELLE WAS VERY PROFESSIONAL, FRIENDLY AND COURTEOUS. REGARDING PAPERWORK, HE SAID IT WAS VERY QUICK. REGARDING DELIVERY PROCESS, HE SAID IT WAS GREAT.
Thursday, February 28, 2008
More February Customer Comments
I Really Like Both Dave Voci And Connie Underwood. Both Have Helped Me Recently And Both Are Great Assets To The Team. Not Many People Can Name Their Auto Service Customer Service Reps, But Dave And Connie Provide Memorable Service.
We Bought Our First Honda In 1992 From Rock Hill Honda. Had It Serviced For 15 Years There Because Of The Service People Dave Voci. They Treated My Wife With Respect, Not Like Someone That Didn’t Know Anything About A Car. All The Service People Are Great And That Is The Main Reason We Went There To Buy Our New Car. The Price Was A Little Lower At Another Dealer But They Couldn’t Beat The Service! That’s #1 In Our Mind.
CUSTOMER STATED THE SALESPERSON, MIKE LANIER, WAS VERY HELPFUL, WONDERFUL AND REFERRED HIM TO HER FAMILY. SHE SAID EVERYONE WAS VERY NICE AND ANSWERED ALL HER QUESTIONS.
CUSTOMER STATED THE SALESPERSON DID A GOOD JOB.
CUSTOMER STATED THE SALESPERSON MIKE WAS VERY GOOD.
CUSTOMER STATED SALESPERSON DAVID WAS THE MOST HONEST AND BEST SALESPERSON HE EVER HAD.
CUSTOMER STATED HIS SALESPERSON WAS VERY PROFESSIONAL.
CUSTOMER STATED THEY HAVE BOUGHT THEIR LAST TWO VEHICLES FROM DANIELLE THE SALESPERSON.
THEY WERE VERY QUICK IN WHAT THEY DID. I HAVEN'T HAD ANY PROBLEMS WITH IT YET. THE CUSTOMER SERVICE IS REALLY GOOD, TOO.
THEY ARE PROFESSIONAL, ACCURATE, QUICK AND THOROUGH.
CUSTOMER SAID HIS SALESPERSON WAS VERY PROFESSIONAL.
CUSTOMER STATED HER SALESPERSON PAUL BECKMAN WAS EXCELLENT.
CUSTOMER STATED THE SALESPERSON PETE MCCLEAVE WAS GOOD.
I CALLED THEM AND MADE THE APPOINTMENT. I TOOK MY CAR IN. THEY DID WHAT THEY WERE SUPPOSED TO DO AND GOT IT BACK TO ME. THEY WERE POLITE AND EFFICIENT.
EVERY TIME I GO THERE, EVERYONE IS NICE TO ME. EVERYONE IS GREAT. I HAVE HAD THE CAR FOR SIX YEARS.
THE CUSTOMER SERVICE WAS VERY GOOD. THEY TOOK CARE OF EVERYTHING I WENT IN FOR.
IT WAS EXCELLENT. THE SERVICE WAS VERY GOOD, HELPFUL AND STRAIGHTFORWARD.
CUSTOMER STATED DANELLE, HER SALESPERSON, WAS WONDERFUL. SHE SAID SAM REYNOLDS, THE MGR, WAS ALSO GREAT.
CUSTOMER STATED FREDERICK WOOFIN, HER SALESPERSON WAS VERY GOOD. SHE SAID EVERYONE WAS VERY NICE.
HE SAID SALESPERSON DAVID THREATT IS ATTENTIVE AND GOES OUT OF HIS WAY TO MAKE SURE EVERYTHING IS DONE CORRECTLY FOR THE CUSTOMER. HE SAID HE WOULD RECOMMEND DAVID TO ANYONE. HE SAID THE TRANSACTION PROCESS TOOK ABOUT AN HOUR OR LESS. CUSTOMER STATED THIS WAS THE FOURTH HONDA HE HAS PURCHASED FROM THIS DLR. HE SAID HE WILL RETURNING TO THEM SHORTLY TO PURCHASE A HONDA ODYSSEY.
CUSTOMER STATED HASKELL CHISOLM WAS WONDERFUL SALESPERSON.
CUSTOMER STATED SAM IN INTERNET SALES AND DAVID THREAT THE SALESPERSON WERE VERY PROFESSIONAL.
THE PEOPLE WERE VERY GOOD. THEY TREATED ME VERY COURTEOUSLY AND WERE NICE TO DEAL WITH. WHILE I WAS WAITING, WHICH WASN'T AN EXCESSIVE AMOUNT OF TIME, I SAW THE SALESMAN WHO SOLD ME THE VEHICLE. HE CAME OVER AND TALKED TO ME. IT IS A NICE PLACE.
CUSTOMER STATED SALESPERSON GARY WAS VERY HELPFUL AS THIS WAS HIS FIRST LEASE AND BEING FROM CANADA HIS PARENTS WERE NOT WITH HIM AND GARY WAS GREAT.
SHE SAID THE SALESPERSON, PAUL BECKMAN, WAS VERY GOOD.
THEY DID A GOOD JOB. THEY WERE NICE AND ANSWERED MY QUESTIONS.
THEY HAVE EXCELLENT CUSTOMER SERVICE AND ARE TIMELY AND EFFICIENT. THEY EXPLAIN THINGS.
IT WAS THE OVERALL PACKAGE. THEY TOOK CARE OF MY ISSUES RIGHT AWAY. THE STAFF WAS EXTREMELY PROFESSIONAL AND POLITE. THEY ARE SOME OF THE MOST PROFESSIONAL PEOPLE I HAVE EVER DEALT WITH. I HAVE BEEN GOING TO HONDA CARS OF ROCK HILL FOR 13 YEARS, AND THEY ARE THE BEST I EVER BEEN TO. I WILL NOT GO ANYWHERE ELSE.
CUSTOMER STATED THE SALESPERSON DAVID THREATT WAS GREAT. SHE SAID THE FINANCE MGR JASON FOLLOWED UP WITH HER AND WAS VERY NICE. SHE SAID EVERYBODY AT THE DLR WAS GREAT.
CUSTOMER STATED HIS SALESMAN, MIKE LANEER DID AN EXCELLENT JOB. TRANSACTION TOOK AN HOUR TO BUY HIS TRUCK.
SHE SAID JIM SCOTT, HER SALESPERSON, WAS EXCELLENT, PLEASANT, AND THOUGHTFUL. SHE SAID HE WAS REALLY GOOD WITH THE PAPERWORK.
CUSTOMER STATED THE SALESPERSON DANIELLE WENT OVER ALL THE FEATURES AND CONTROLS WITH HER VERY THOROUGHLY.
CUSTOMER STATED SHE WAS VERY PLEASED WITH THE LEVEL OF SERVICE PROVIDED BY HER SALESPERSON PETER MCCLEAVE.
SHE SAID HER SALESPERSON JIM SCOTT WAS INCREDIBLE, WAS EVERYTHING OPPOSITE OF A STEREO TYPICAL SALESPERSON, A PLEASURE TO WORK WITH AND WAS VERY ENTHUSIASTIC IN HELPING SURPRISE HER DAUGHTER WITH THE VEHICLE.
Thursday, February 21, 2008
More February Comments from our Sales and Service Customers……
I LIKE THOSE PEOPLE. THEY ARE VERY NICE, POLITE AND HELPFUL. THEY WILL DO WHATEVER THEY CAN FOR ME. IT WAS ONE OF THOSE THINGS WHERE THEY EXCEEDED MY EXPECTATIONS, BUT I DID NOT EXPECT GREAT SERVICE. IF I HAVE TO GO TO THE SERVICE DEPARTMENT FOR SOMETHING, I DO NOT DREAD IT. EVEN IF I WALK IN THERE WITH STUPID QUESTIONS, THEY HELP OUT. I AM VERY HAPPY WITH THEM.
I GOT EXCELLENT SERVICE. THE ATTITUDE WAS GREAT. THEY WERE FRIENDLY. IT WAS A GOOD ATMOSPHERE AS WELL. THEY DID GOOD WORK WITH MY CAR.
THE PERSON WHO HELPED ME WAS VERY HELPFUL.
CUSTOMER STATED SHE DID NOT WISH TO COMMENT ON ANYONE IN PARTICULAR BUT THEY WERE ALL PRETTY GREAT.
CUSTOMER STATED MIKE EASLEY HIS SALESPERSON WAS PROFESSIONAL AND KNOWLEDGEABLE ABOUT THE PRODUCT.
CUSTOMER STATED SALESPERSON JIM SCOTT WAS WONDERFUL. SHE SAID THIS IS THE THIRD VEHICLE SHE HAS PURCHASED FROM JIM.
CUSTOMER STATED THE SALESPERSON MIKE EASLEY WAS VERY NICE AND VERY HELPFUL.
CUSTOMER STATED THE SALESPERSON JASON WHITTINGTON DID A NICE JOB. HE SAID JASON WAS VERY HELPFUL AND SUPPORTIVE OF HIS NEEDS.
I LIKE THE PEOPLE WHO WORK THERE.
IT WAS GOOD SERVICE. THEY WERE TIMELY AND HELPFUL.
THEY HAVE ALWAYS TREATED ME KINDLY. THEY GOT ME IN AND OUT QUICKLY. I USUALLY DEAL WITH CHRIS RICE. I CALLED HIM DIRECTLY FOR SERVICE.
THEY ARE ALWAYS REALLY FRIENDLY. THEY EXACTLY LOOKED AND DID WHAT I ASKED THEM TO LOOK AND DO. THEY CHECKED IT OUT AND LET ME KNOW IF THERE WERE ANY PROBLEMS THAT I DID NOT KNOW ABOUT.
CUSTOMER STATED DAVID THREATT, THE SALESPERSON, HANDLED EVERYTHING GREAT. HE SAID HE WAS VERY PLEASED WITH THE ARRANGEMENTS THAT HIS SALESPERSON HAD MADE FOR HIM.
CUSTOMER STATED THE SALESPERSON, DAN MITCHELL, WAS REALLY GOOD, POLITE AND WORKED OUT THINGS FOR HIM.
SHE SAID HASKELL CHISHOLM HER SALESPERSON WAS WONDERFUL. THEY WENT BACK TO HIM FOR EVERY PURCHASE BECAUSE HE IS GREAT, SHE SAID HE IS LIKE FAMILY NOW AND A REALLY SUPER PERSON.
CUSTOMER STATED DAVID THREATT HIS SALESPERSON DID A WONDERFUL JOB. HE SAID HE WAS VERY PLEASED WITH EVERYONE AT THE DLR WHO BENT OVER BACKWARD TO HELP HIM, AND BUDDY IN FINANCE DID A GREAT JOB. HE SAID PAPERWORK PROCESS WAS VERY PROFESSIONALLY DONE.
I HAVE ALWAYS RECEIVED GOOD SERVICE.
IT WAS FAST. THEY DID A GOOD JOB.
IT WAS GOOD AND EFFICIENT. THEY GOT IT DONE ON TIME.
I Must Admit The Service Tech. Was Very Helpful And Answered Every Question I Had. He Even Gave Me Some Added Advice And Put Me At Ease About Having Work Accomplished There. They Have My Rate For Excellence.
CUSTOMER STATED PURCHASING A VEHICLE IS USUALLY A HORRIFIC EXPERIENCE FOR HER BUT RUSS, HER SALESPERSON, DID A GREAT JOB. SHE SAID SAM CARR AND WAYNE, WHO ARE BOTH IN FINANCE WERE VERY HELPFUL.
CUSTOMER STATED SALESPERSON PETE WAS VERY COURTEOUS AND NICE.
Monday, February 11, 2008
Customer Comments - February
THEY WERE COURTEOUS AND NICE. THEY DID NOT KEEP ME WAITING. IT WAS DONE ON TIME.
HAD NO REASON NOT TO RATE IT EXCELLENT. IT WAS LIKE A TRUE SERVICE. I BOUGHT THE CAR THE NIGHT BEFORE AND TOOK IT IN THE NEXT DAY FOR THEM TO DO WHAT THEY DO BEFORE DELIVERING THE CAR. I ASKED THEM TO CHECK THE VIBRATION IN THE STEERING WHEEL AND THEY DID. I TOOK IT IN WITHOUT AN APPOINTMENT. I HAD NO COMPLAINTS AT ALL.
CUSTOMER STATED THE SALESPERSON WAS GREAT. REGARDING OTHER DLR STAFF, HE SAID THE FINANCE PERSON WAS GREAT.
CUSTOMER STATED JASON, THE SALESPERSON, WAS EXCELLENT AND SO WAS JOEL, THE FINANCE PERSON.
CUSTOMER STATED HER SALESPERSON WAS A VERY NICE GUY NOT PUSHY VERY GOOD AND PROFESSIONAL.
HE SAID THE SALESPERSON DAVID WAS GREAT.
CUSTOMER STATED THE SALESPERSON, DAVID THREAT, WAS VERY GOOD AND QUICK
HE SAID HIS OVERALL PURCHASE EXPERIENCE IS A FIVE.
CUSTOMER STATED PAUL BECKMEN, HER SALESPERSON, WAS OUTSTANDING.
CUSTOMER STATED HER SALESPERSON HASKEL CHISOLM WAS WONDERFUL. SHE SAID HE WAS VERY KNOWLEDGEABLE AND A PLEASURE TO WORK WITH.
CUSTOMER STATED HER SALESPERSON, PAUL BECKMAN, WAS HELPFUL ,COURTEOUS AND FOUND A VEHICLE FOR HER.
CUSTOMER STATED THE SALESPERSON WAS EXCELLENT BEING VERY RESPONSIVE AND PROFESSIONAL AND TREATED HIM WITH RESPECT.
CUSTOMER STATED RON THE SALESPERSON WAS GREAT.
CUSTOMER STATED VERY IMPRESSED WITH MICHAEL AS THE SALESPERSON. HE SAID HE HAS RECOMMENDED THE DEALER.
CUSTOMER STATED THE SALESPERSON DANNY WAS GOOD. HE SAID THE STAFF WERE DECENT PEOPLE. HE SAID THE PROCESS TOOK 4 HOURS. HE SAID HE HAS PURCHASED SEVEN VEHICLES FROM THE DLR.
CUSTOMER STATED THE SALESPERSONS PETE, AND SAM DID A WONDERFUL AND HELPED HER TREMENDOUSLY TO FIND THE RIGHT VEHICLE FOR HER.
FELT THAT THEY GOT ME IN AND GOT ME OUT. THEY GOT ME THE APPOINTMENT THAT I NEEDED. EVERYBODY WAS VERY NICE AND POLITE.
I LIKE THE SERVICE AT HONDA CARS OF ROCK HILL. THAT IS WHY I GO THERE.
THEY ARE RESPONSIVE TO MY NEEDS AND I FIND THEM VERY PLEASANT TO DEAL WITH.
FOR THE SALESPERSON CUSTOMER STATED HASKELL WAS REALLY NICE.
CUSTOMER STATED SALESPERSON DAVID WENT OUT OF THE WAY FOR HER AND WAS REALLY HELPFUL. SHE SAID EVERYONE AT THE DEALER WAS GREAT.
CUSTOMER STATED HER SALESPERSON RUSS WAS GREAT.
CUSTOMER STATED THE SALESPERSON WAS VERY HELPFUL.
Wednesday, February 6, 2008
Customer Thank You
Dear Mr. Stewart,
My wife has driven Honda Odyssey vans for the last 8 years and we have had them serviced "only" at your dealership. We are happy with the dependability of our van, but even more so with your service department, especially Chris Rice. Chris has "always" been personable and dependable when we needed service or repairs, getting our vehicle in and out in a timely manner, making sure the van was ready when promised. He has "always" returned calls within a reasonable time and made sure we knew exactly what was going on with our vehicle. I realize the service technicians have the main role in repairing and servicing our van and they deserve our compliments, too, but Chris treats us as a "friend" each time we come in and seems genuine in his caring attitude that we receive the best service possible. This also gives us a feeling that our dealings there are with honest people, which these days can be difficult to find. We feel Chris is quite an asset to you and his ability to exceed our expectations makes us happy that we chose your dealership. Our only regret is that we did not commend Chris to you before now. Thank you, Chris, for all your help over the years!
Sincerely,
Dr. and Mrs. Glenn Barker
Tuesday, January 22, 2008
Rocking Collection of Honda Cars at Honda Cars of Rock Hill
Honda Cars of Rock Hill is number one volume Honda dealer of South Carolina and displays a complete range of new and pre-owned Hondas. You will never be hard pressed to make a right choice from our assortment of Hondas which include Honda Accord Coupe, Accord Sedan, Civic Coupe, Civic Hybrid, Civic Sedan, Civic Si, Civic Si Sedan, CR-V, Pilot, Odyssey, S2000, Element, Fit and Ridgeline.
We are the proud six time recipients of Honda’s Presidents Award and we credit all our success to our esteemed customers. Our website has some specifically designed features which make car purchase as easy and as enjoyable as possible. Access our website for any of your vehicle requirements starting from buying a new car to having it serviced, we have everything you need. Check out the range of Honda cars at our New Vehicle Inventory and Pre-owned Inventory. Visit our dealership to test drive a new Honda today!
Friday, January 18, 2008
January 2008 Customer Comments
CUSTOMER STATED HE HAS NEVER HAD AN EASIER EXPERIENCE. HE SAID THEY WERE EXCELLENT WITH THE PAPERWORK PROCESS AND GETTING HIS VEHICLE CLEANED. HE SAID IT WAS GOOD AND HE WOULD DEFINITELY GO BACK. HE SAID THEY DID BETTER THAN ANYONE ELSE AND HIS WIFE LOVES THE VEHICLE.
THEY DID WHAT THEY WERE SUPPOSED TO DO WITH THE CAR. EVERYTHING WENT SO WELL.
THEY HAD FRIENDLY SERVICE AND WERE FAST IN FINISHING MY CAR.
THE DEALERSHIP IS CLEAN. THEY TREAT ME WITH RESPECT. THEY DID THE WORK IN A GOOD AMOUNT OF TIME.
THEY ARE AN EXCELLENT GROUP OF PEOPLE TO WORK WITH.
THE PRICE WAS COMPARIBLE WITH ALL OTHER HONDAS. I LEFT A MESSAGE ON THEIR VOICE MAIL, AND THEY CALLED FOR ME TO BRING IT IN. I NEVER HAD A PROBLEM.
THEY DO EXACTLY WHAT THEY SAY, BUT QUICKER THAN WHAT THEY SAY. THEY TELL ME WHAT TO EXPECT UP FRONT. THEY ALWAYS DO IT QUICKER AND PROPERLY THE FIRST TIME.
IT WAS BECAUSE OF HOW THEY GREET ME AND TREAT ME. THEY ARE PROFESSIONAL AND KNOW WHAT THEY ARE DOING. THEY DO AN EXCELLENT JOB. THEY ARE COURTEOUS AND IT IS AN EXCELLENT PLACE TO DO BUSINESS.
I HAVE ALWAYS DEALT WITH THEM. THEY ARE VERY GOOD TO DEAL WITH.
EVERYTHING THAT THE LADY SAID WAS DONE ON TIME. THE TIME THAT SHE PROMISED ME WAS HOW LONG IT TOOK. I DID NOT EVEN HAVE AN APPOINTMENT. SHE MADE ROOM FOR ME.
THEY DID AN EXCELLENT JOB. IT WAS DONE VERY COURTEOUSLY. THEY WERE NICE AND POLITE. THEY GOT THE JOB DONE WITHIN A GOOD AND APPLICABLE AMOUNT OF TIME.
THEY WENT ABOVE AND BEYOND AND FIXED SOMETHING.
I HAVE NEVER HAD ANY PROBLEMS WITH THIS PARTICULAR DEALERSHIP. THEY ALWAYS FIX WHATEVER NEEDS FIXING AND I HAVE ALWAYS BEEN HAPPY.
HE SAID HIS SALESPERSON PETE MCLEAVE WAS A TRUE SALESPERSON AND A GREAT JOY TO WORK WITH. CUSTOMER STATED IT TOOK ABOUT FOUR HOURS FOR THE WHOLE TRANSACTION. HE SAID THE WHOLE DLR DID A GREAT JOB.
CUSTOMER STATED THE SALESPERSON WAS GREAT.
CUSTOMER STATED THE SALESPERSON GARY THORNBURG WAS A VERY GOOD SALESPERSON.
IT WAS EXCELLENT. THEY WERE REALLY NICE AND FRIENDLY. THEY DIDN'T MAKE ME FEEL LIKE I AM UNIMPORTANT. THEY MADE ME FEEL LIKE THEY APPRECIATE ME.
THEY DID WHAT I ASKED IN A TIMELY MANNER. THE PRICE WAS COMPETITIVE WITH ANY OTHER DEALERSHIPS.
HAD NO PROBLEM. I BROUGHT IT THERE, AND THEY HAD IT DONE BEFORE I GOT BACK. THEY WERE ON TOP OF IT. THEY DO A GOOD JOB.
CUSTOMER STATED THE SALESPERSON CALLED TO VERIFY IF HE WAS PLEASED WITH THE PURCHASE. CUSTOMER STATED HE WAS VERY HAPPY WITH THE ENTIRE PURCHASE EXPERIENCE.
CUSTOMER STATED HIS SALESPERSON PAUL BECKMAN WAS OUTSTANDING.
CUSTOMER STATED DAVID TREATT WAS A GREAT SALESPERSON. HE SAID HE HAS ALWAYS BEEN A GOOD SALESPERSON TO DEAL WITH AND HE EXPLAINS EVERYTHING WELL AND IF HE COULD RATE HIM A SIX HE COULD.
CUSTOMER STATED HIS SALESPERSON WAS VERY HELPFUL.
CUSTOMER STATED SALESPERSON WAS REALLY NICE, HE WENT OUT OF HIS WAY TO ANSWER HER QUESTIONS.
I WAS ABLE TO GET A VERY QUICK APPOINTMENT WHICH WAS CONVENIENT FOR ME. WHEN I TOOK IT IN, I WAS GIVEN A VERY REASONABLE AMOUNT OF TIME FOR THEM TO ACCOMPLISH IT. THEY WERE DONE AHEAD OF THE SCHEDULE AND WERE VERY COURTEOUS. WE ACTUALLY SWITCHED TO THEM INSTEAD OF GOING TO ANOTHER DEALERSHIP. WE HAD BEEN VERY PLEASED WITH THEM SINCE WE SWITCHED.
CUSTOMER STATED THE SALESPERSON CALLED TO VERIFY IF HE WAS PLEASED WITH THE PURCHASE. CUSTOMER STATED HE WAS VERY HAPPY WITH THE ENTIRE PURCHASE EXPERIENCE.
CUSTOMER STATED THAT HASKELL CHISHOLM WAS HIGHLY RECOMMENDED TO HIM AND THEY WERE VERY IMPRESSED WITH HIM AS WELL.
HE SAID THE SALESPERSON, DAVID THREATT, WAS GREAT. HE SAID EVERYONE WAS NICE. HE SAID REGARDING REVIEWING AND SIGNING THE PAPERWORK, EVERYTHING WENT SMOOTH. CUSTOMER STATED HE HAD A GOOD EXPERIENCE AT THE DLR. HE SAID HE IS GLAD HE PURCHASED A HONDA.
THE CUSTOMER SERVICE WAS REALLY GOOD. THEY KEPT REALLY GOOD TIME AND TOOK GOOD CARE OF ME.
THEY ARE ALWAYS COURTEOUS. THE FACILITY IS CLEAN AND ATTRACTIVE. OVERALL, IT WAS A GOOD EXPERIENCE. THE PRICE WAS GOOD.
THE SALESPERSON, WESLEY, WAS A NICE GUY, EASY TO WORK WITH AND MADE THE WHOLE EXPERIENCE VERY GOOD. THE FINANCIAL AREA HAS A NICE POP UP SCREEN THAT EXPLAINED EVERYTHING AND THEY APPRECIATED THE PROCESS. THE PROCESS WITH THE SCREEN ANSWERING ALL THE AVAILABLE FEATURES OR ADD ONS AVAILABLE. THIS WAS THEIR FIRST NEW VEHICLE. INCLUDING SHOPPING TIME MAYBE THREE HOURS TOTAL TIME.
THEY ARE WONDERFUL PEOPLE. THEY TAKE CARE OF ME AND EXPLAIN EVERYTHING. THEY ARE CALM AND POLITE. THEY MAKE US COMFORTABLE.
THEY HAVE ALWAYS GIVEN ME GOOD SERVICE. MY FRIENDS AND FAMILY BUY THEIR CARS THERE, AND WE HAVE NEVER HAD PROBLEMS. THEY ARE KIND, QUICK AND TO THE POINT. I HAVE NEVER HAD A BAD EXPERIENCE THERE.
THEY DID EXACTLY WHAT THEY SAID THEY WERE GOING TO DO IN THE TIME THEY SAID IT WOULD TAKE. IT WAS DONE AT A FAIR PRICE
THE PEOPLE WERE VERY NICE AND COURTEOUS. THEY DID EXACTLY WHAT I ASKED THEM TO DO. THEY FIXED THE PROBLEMS.
CUSTOMER STATED THE SALESMAN WAS GREAT.
IT WAS BECAUSE OF EVERYTHING YOU ASKED. THEY DID A GREAT JOB ALL THE WAY THROUGH. THEY KEPT ME INFORMED.
I HAVE ALWAYS HAD EXCELLENT SERVICE EVERY TIME I GO THERE. THEY KNOW ME ON A FIRST NAME BASIS. THEY GET ME IN AND OUT QUICKLY.
IT WAS EXCELLENT BECAUSE WHEN I TOLD THEM WHAT NEEDED TO BE DONE, THEY DID IT. THEY DID IT IN A REASONABLE AMOUNT OF TIME.
THEY LET ME KNOW WHAT NEEDED TO BE DONE. THEY GAVE ME THE PRICE UP-FRONT AND THEY DID NOT TRY TO HIDE ANYTHING.
Thursday, January 10, 2008
Five Hondas are TOP Safety Picks!

Friday, January 4, 2008

In its annual 10Best competition, Car and Driver notes that the all-new 2008 Accord still offers everything that makes Accord great— and in a larger, more powerful package. They praise both the Coupe and Sedan, noting “…it adds up to one more in a terrific line of cars that have captured a record 22 10Best trophies since we started awarding them in 1983.”* *Car and Driver, January 2008